If you are within your membership renewal time frame, this can be done directly online by having the listed agency representative login to their My Profile and make the change to the listed agency roster. The change will not save, unless the membership is renewed at the same time. If you are outside your renewal time frame, please have the listed agency representative send an email to membercare@nigp.org requesting the swap. Please be sure to include why the individual is being removed (left agency, retired, or not covered), and to include all the contact information for the new member.